The viewing of TV programmes over the internet is accelerating, and is set to explode in the coming years as TV sets with internet access built in and the availability of superfast broadband become widespread. Content is now routinely created, stored and distributed digitally, driving rapid changes in cost structures. We have seen how dramatically telecoms, music and print have had their whole industry structures upturned by the internet - how will the TV industry fare ?
The major effect to date has been the increase in “catch-up TV” services
like iPlayer and 4OD. Specialised
services like Netflix, and Hulu are beginning to challenge traditional cable TV
structures. YouTube now offers TV
programmes and films as well as user-generated content (much of which is itself
increasing in quality and appeal).
Google, Microsoft, Apple and Amazon are all developing their plans –
powerful forces are at work.
The traditional TV industry’s response has been to create closed,
vertically integrated platforms to retain control. BBC, ITV and others with
YouView; the SkyPlayer integrates with other Sky services; Virgin Media is
launching similar products. But experience from the first wave of text content
on the internet shows that walled gardens like Prestel and AOL or MSN collapse
quickly when confronted with a wider range of openly available content. Will we simply access the Poirot site rather
than wait for a particular episode on ITV3 ?
Change will affect a
wide range of players in the industry value chain: from software developers, through
consumer electronics manufacturers to broadcasters and programme production
houses, not to mention advertisers. Key
questions include:
·
How will
the EPG develop when it is in effect just a browser which can access any
content on the net (including your own videos) ? Does a Google TV Search take over ?
·
Will
multi-screen viewing become the norm, allowing parallel viewing, complementary
advertising, user-generated commentary ?
·
What happens
to the “zapper” – why not use Wii-type or MS Kinect controls ?
·
How does
rights management work ? This could be
the key aspect to control of the value chain.
·
How does
the funding work ? Micro-payments for
PPV, subscription for live channels, interactive (hence more valuable)
advertising, product placement and impulse purchasing (integrated online
shopping baskets). Does the TV licence become a BBC subscription?
With all these forces
and opportunities it seems that the current industry structure is the least
likely outcome in 15 years time. But who will be the winners and losers ?